23 Jul 2024

Storage Water Heater Tripping: Jove JH35 Replaced with Joven JSH35 at 567 Pasir Ris Street 51 HDB on 18 Jul 2024

The customer experienced power tripping issues when their old Joven JH35 storage water heater's switched on, which has reached the end of its service life. Consequently, they reached out to Homeone to upgrade to a new model. Its previous installation did not comply with PUB regulations and the EMA Electricity Act & Regulations. According to a report from our PUB-licensed technician, the existing installation lacked a drain pipe connection and did not include a junction box or connection box for the power supply. Consequently, our Homeone office team discussed these issues with the customer and subsequently installed the missing junction box.

Project location
567 Pasir Ris Street 51
Property type
HDB

Before

Replacement of Joven JH35 storage water heater to resolve heater tripping problems end of its service life.

After

The Joven JSH35 storage water heater has been newly installed to the existing storage water heater system, with all connecting pipework made of stainless steel. The installation includes a new stop valve, double check valve, drain pipe, electric bonding, and 2.5mm² wire. Additionally, Homeone offers a 1-year warranty on this installation, complementing the manufacturer's warranty, ensuring peace of mind and reliable service.

The final result

Table of Contents

Storage Water Heater Tripping: Joven JH35 Replacement

Old storage water heater: Joven JH35 Water Heater

New storage water heater: Joven JSH35 Water Heater

Joven, founded by James Y.G. Tan in 1983, is Malaysia’s first electric water heater manufacturer.
From a small start-up, it has grown into a 200,000 sq. ft. facility, exporting to over 10 countries.
Recognized as Malaysia’s No.1 Water Heater Brand by IPSOS in 2013, Joven continues to innovate, offering a range of water heaters, filters, pumps, and home appliances, with a focus on safety and reliability.

This heater unit has met the following requirements for a water heater:

Storage Water Heater Tripping, Replacement Work Scope:

1. Supply of New Tank, Pipe, and Fittings

Provision of a brand-new, high-quality tank along with all necessary pipes and fittings to ensure a seamless and durable installation, meeting industry standards for optimal performance.

2. Removal of Old Tank

Professional removal of the existing tank, ensuring safe disconnection and disposal, minimizing disruption, and adhering to environmental regulations for proper disposal.

3. Pipe Works Partial Redo to Comply with PUB Regulations

Redoing part of the piping system to ensure compliance with PUB regulations, using high-quality materials and techniques to guarantee safety and reliability.

4. New Tank Installation

Expert installation of the new tank, ensuring secure mounting and connection to the existing system, maximizing efficiency and lifespan of the new setup.

5. Testing and Commission

Thoroughly test and commission the new system, ensuring all hot water outlets, including bathroom shower mixers and kitchen basin taps, receive hot water.

6. Clean Up Before Leaving

Thorough clean-up of the work area post-installation, ensuring no debris or materials are left behind, leaving the site clean and ready for use.

7. PUB Approval Letter

Our Homeone team will handle all paperwork and submission processes to secure the PUB approval letter, ensuring a hassle-free experience for the customer.

Regulatory Compliance:

The electric water heater as a whole unit (i.e. parts incorporated in the water heater itself such as heating element, pressure relief valve/temperature relief valve, water tank, etc. shall be tested in accordance with the following:

AS/NZS 4020:2018 Appendix K – Sample extraction procedure for use with water heating system. An accredited or non-accredited test report for Appendix K is acceptable provided that the test laboratory is accredited by Singapore Accreditation Council (SAC) to AS/NZS 4020:2018 Appendix H on Extraction of Metals, at the point of testing;
The samples extracted in accordance with Appendix K shall then be tested in accordance with AS/NZS 4020:2018 Appendix H – Extraction of metals (for metallic materials in contact with water). The maximum allowable concentrations of metals listed in Table 2 of AS/NZS 4020:2018 shall not exceed the limits specified by the World Health Organization (WHO) Guidelines for Drinking Water Quality.

Our licensed water service plumber has ensured that work is done in accordance with the conditions stated below:

All water service installations must be in accordance with the Public Utilities (Water Supply) Regulations, Singapore Standards 636 for Water Services, and all other relevant statutory requirements.
The proposed works shall not adversely affect the existing water supply reticulation system.
The proposed water storage heater is installed in accordance with the specifications and requirements of the manufacturer.
The installation of double-check valves is safe and effective in preventing backflow and the back-siphonage of water from the storage water heater through the heater inlet pipe and will be safe for use.