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A homeowner at Park Natura Condominium contacted Homeone, facing an issue with a gas heater that had reached the end of its lifespan and could no longer supply hot water. Our team promptly conducted a site assessment, focusing initially on inspecting the electrical connections, including the power supply and control panel. All electrical components were confirmed to be in proper working condition.
We then turned our attention to the condition of the existing gas heater, specifically examining the motherboard and heat exchanger. The inspection revealed significant issues—the motherboard was melted, and the heat exchanger had rusted, clearly indicating that the heater was beyond repair and required immediate replacement.
The homeowner opted for the installation of a Macro MA-20WOD gas water heater. Our installation package includes comprehensive services, such as Manometer testing (U-gauge testing) and the issuance of a gas certificate, fully compliant with Regulation 21 of the Gas (Supply) Regulations 2008. All gas service work, including piped gas installations, compliances with a Licensed Gas Service Worker (LGSW) and PUB Licensed Plumbers to ensure safety and regulatory adherence.
Old gas water heater:
The Ferroli Gas Water Heater GS 20 OE BIP TG I Condo is a product manufactured by Ferroli.
Ferroli is an Italian company known for producing heating and air conditioning systems.
New gas water heater:
The Macro MA-20WOD Gas Water Heater is a product manufactured by Macro.
Founded in 1988, Macro is now the biggest manufacturer of gas appliances in China and Southeast Asia.
Gas & Plumbing Work
1. New Gas Heater Supply and Installation.
2. Gas Valve & Stop Valve Replacement
3. Pipe Works Partial Redo to comply with PUB Regulations
4. PUB Regulated Fittings Supply
5. New Control Panel Replacement
Electrical Work
6. Electric wire connects to the isolator
7. Protective equipotential bonding
Gas Supply Compliance
8. Testing and commissioning.
9. Issuance of test certificate by Licensed Gas Service Worker in accordance with Gas Supply Regulation.
This is required by law for your safety.
After Sales Service
10. Homeone Engineering Warranty for 1 Year
11. Tank Covered by Manufacturer Warranty for 1 Year
If your gas water heater is not working, there could be a number of possible causes.
One common issue is a lack of gas flow.
This can occur if the gas valve is turned off or if there is a problem with the gas supply.
A faulty thermocouple or ignition system may hinder the heater’s proper ignition.
Check the gas supply and line for issues if your heater malfunctions.
Consider seeking professional help if basic checks fail to resolve the issue.
Regular maintenance and cleaning can help prevent gas heater issues and ensure safe, efficient operation.
Condo Name: Park Natura
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