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A homeowner at The Greenwich Condo contacted Homeone with a problem—Ferroli Gas Water Heater that had reached the end of its lifespan and could no longer provide hot water. Our team quickly carried out a site assessment, starting with a check of the electrical connections, including the power supply and control panel. All electrical components were found to be in good working order.
Next, we inspected the condition of the gas heater, focusing on the motherboard and internal components. Our inspection showed serious problems—the motherboard was melted, and inside the gas heater, there were water leak marks on the pipes, making it clear that the heater was beyond repair and needed replacing.
The homeowner chose to install a Ferroli Gas Water Heater GS 20 OE TG I. Our installation package offers full services, including manometer (U-gauge) testing and the provision of a gas certificate, in line with Regulation 21 of the Gas (Supply) Regulations 2008. All gas work, including piped gas installations, is done by a Licensed Gas Service Worker (LGSW) to ensure safety and compliance.
Old gas water heater:
New gas water heater:
Founded in 1955 by Dante Ferroli, Ferroli has grown into a global leader in heating solutions with factories in Europe and Asia.
With a strong focus on innovation, Ferroli produces high-quality, energy-efficient water heaters and boilers for residential, commercial, and industrial needs.
Ferroli UK, established in 1988, continues to expand, providing a comprehensive range of reliable water heating products to meet diverse customer needs.
Gas & Plumbing Work
1. New Gas Heater Supply and Installation.
2. Gas Valve & Stop Valve Replacement
3. Pipe Works Partial Redo to comply with PUB Regulations
4. PUB Regulated Fittings Supply
5. New Control Panel Replacement
Electrical Work
6. Electric wire connects to the isolator
7. Protective equipotential bonding
Gas Supply Compliance
8. Testing and commissioning.
9. Issuance of test certificate by Licensed Gas Service Worker in accordance with Gas Supply Regulation.
This is required by law for your safety.
After Sales Service
10. Homeone Engineering Warranty for 1 Year
11. Tank Covered by Manufacturer Warranty for 1 Year
If your gas water heater is not working, there could be a number of possible causes.
One common issue is a lack of gas flow.
This can occur if the gas valve is turned off or if there is a problem with the gas supply.
A faulty thermocouple or ignition system may hinder the heater’s proper ignition.
Check the gas supply and line for issues if your heater malfunctions.
Consider seeking professional help if basic checks fail to resolve the issue.
Regular maintenance and cleaning can help prevent gas heater issues and ensure safe, efficient operation.
Condo Name: The Greenwich
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